Since our warehouses are located in Sydney, shipping time can vary depending on the delivery region or item availability.
FYI, the majority of items are shipped from warehouses located in China or Australia
Please find the below information for an estimated delivery time.
It generally takes 2 ~ 5 business days. However, in some cases, depending on the delivery region or item availability, the delivery can take up to 5 ~ 10 working days.
These aforementioned duration of the delivery time do not include order processing time of 2~5 business days.
You can get an estimated delivery time by tracking down your order status as soon as your order shipped out from our warehouse.
Your order may be delivered to you by either the Australia Post or local courier. Depending on your area, most orders are delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
Even if we try our best to ensure all merchandise is in good quality and working order to meet with your utmost satisfaction, however, in some freak accidents, the goods can come damaged in transit.
Therefore, please inspect the packaging of your item(s) carefully when they arrive, if you notice any damage on the item, you should make a note at the time of delivery made. If your item(s) arrive with the damaged in transit, please email us a copy of the invoice(or order number), with some photos of the damaged goods to firstname.lastname@example.org so we can start to investigate the matter and process the return claim accordingly.
Please visit our Returns/Refunds Policy for more details of the return procedures
If you need any other assistance in regards to the shipping, please feel free to drop us an email to email@example.com so we can assist you accordingly.
Once again, thanks for shopping at lifengear.com